Our (small, yet powerful!…) Support Team is based in the UK, and we attempt to answer all questions and support tickets as soon as possible.
Please be aware that our response times may vary based on the volume of queries and the time of day. We appreciate that our customers are located all around the globe and though we try our best to respond as quickly as we can, we might be asleep(!)
Over the weekend, as responsible partners and parents, we like to spend quality time with our families. So please understand that your issue, though important to us, may not get a response until the following business day.